Privacy policy

QZZ TRADING INC PRIVACY POLICY
Last Updated: May 29, 2025

**1. WHO WE ARE**
Website: https://www.rockapecamp.com/
Operator: QZZ TRADING INC
Business Address: 5830 GRAND AVE STE 2
MASPETH, NY 11378
Contact: support@rockapecamp.com

**2. INFORMATION WE COLLECT**
**Personal Data:**
– Full name, email, phone number
– Shipping/billing addresses
– Payment details (processed through PCI-DSS compliant gateways)
– Outdoor activity preferences and gear interests

**Technical Data:**
– IP address and device information
– Browser type and version
– Website usage patterns (products viewed, search queries)
– Cookies (see Section 4)

**User Content:**
– Product reviews and ratings
– Outdoor experience photos and stories
– Customer support communications

**3. HOW WE USE YOUR DATA**
**Order Processing:**
– Verify identity to prevent fraud
– Process payments and calculate sales tax
– Ship orders via our logistics partners

**Service Improvement:**
– Personalized gear recommendations based on activity type
– Website optimization through analytics
– Product development based on customer feedback

**Legal Compliance:**
– Retain transaction records for tax purposes
– Respond to legitimate law enforcement requests
– Comply with FTC regulations for e-commerce

**4. COOKIES & TRACKING TECHNOLOGIES**
**Essential Cookies:**
– Session cookies: Maintain shopping cart (expire after 24hr)
– Authentication cookies: Remember login (expire after 14 days)

**Analytical Cookies:**
– Google Analytics: Track traffic sources (opt-out available)
– Hotjar: Record user interactions (anonymized)

**Advertising Cookies:**
– Facebook Pixel: For retargeting ads (opt-out through AdChoices)
– Google Ads: Track conversion rates

**How to Manage:**
– Browser settings: Block/delete cookies
– GDPR/CCPA: Opt-out links in footer
– Email preferences: Unsubscribe in account settings

**5. DATA SHARING & DISCLOSURE**
**Service Providers:**
– Shipping carriers (FedEx, UPS, USPS)
– Payment processors (Stripe, PayPal)
– Cloud storage providers

**Legal Requirements:**
– When required by Colorado state law
– To protect against fraudulent transactions
– During business transfers (merger/acquisition)

**Marketing Partners:**
– Only with explicit opt-in consent
– Never sell data to third-party brokers

**6. YOUR RIGHTS (CCPA/CPRA)**
**California Residents:**
– Access: Request personal data report
– Deletion: Remove non-essential data
– Opt-out: Stop sale/sharing of data
– Correction: Update inaccurate information

Submit requests to: support@rockapecamp.com (verified within 45 days)

**7. DATA SECURITY**
– Encryption: TLS for all data transfers
– Storage: Secure servers with regular backups
– Vulnerability: Regular security testing
– Training: Staff trained in data protection

**8. CHILDREN’S PRIVACY**
– COPPA Compliance: No services for under-13
– Age verification at checkout for certain products
– Parental consent required for teen orders (13-17)

**9. POLICY UPDATES**
– Notification: Email 30 days before changes
– Archive: Previous versions available on request
– Questions: Contact support@rockapecamp.com or +1 9173536048